This is an exciting permanent SOC Manager role within a dynamic and fast-paced MSP environment within QLD Government. You will lead CITEC's SOC and vulnerability management functions, including managed SOC services for external clients.
As a Manager, Security Operations Centre (SOC), You Will
- Lead and manage CITEC's Security Operations Centre (SOC) functions across internal and managed client environments.
- Oversee the delivery of security monitoring, threat detection, alert triage, incident investigation and response activities.
- Act as the senior escalation point for significant or complex cyber security incidents, providing direction, coordination and expert advice.
- Lead and mature CITEC's vulnerability management capability, including vulnerability identification, prioritisation, reporting and remediation coordination.
- Drive continuous improvement of SOC operations through uplift of processes, playbooks, workflows, tooling, automation and reporting (including effective metrics and KPIs).
- Lead the delivery and ongoing improvement of managed SOC services to external clients, ensuring services meet business needs and agreed service levels.
- Provide leadership, coaching and performance management to build a capable, collaborative and high-performing team.
- Build and maintain effective relationships with internal teams, clients, vendors and external partners to support service delivery and positive outcomes.
- Contribute as a member of the Information Security Services (ISS) management team to service planning, strategic direction, roadmap initiatives and continuous improvement.
- Ensure SOC and vulnerability management practices align with relevant policies, standards, procedures and compliance obligations.
- Undertake other duties as required, consistent with the responsibilities of the role.
- Stay up to date with emerging threats, technologies, and best practices, and provide thought leadership to enhance CITEC's security posture.
Applications will remain current for 12 months.
Job Ad Reference: QLD/697149/26
Closing Date: Thursday, 20 August 2026
Occupational group IT & Telecommunications
Manager, Security Operations Centre employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
