Ready to lead digital innovation, optimise enterprise platforms and drive better business outcomes through technology?
The Infrastructure Services Division is seeking a dynamic and forward-thinking Digital Technology Manager to lead the delivery and optimisation of digital platforms and technology initiatives across the division.
About The Role
This role plays a critical part in strengthening digital capability, enhancing user experience, and supporting data-informed decision-making. You will ensure digital solutions are integrated, sustainable, and aligned with departmental priorities and enterprise architecture.
A background in digital delivery, ICT service management, or enterprise platforms would be highly desirable.
How You Will Be Supported
The Infrastructure Services Division is undertaking an exciting period of digital and operational transformation, focused on strengthening capability and modernising systems and processes.
In this role, you will work within a collaborative and forward-thinking environment, supported by experienced business and technology professionals. You will have the opportunity to partner closely with subject matter experts and stakeholders across the division to build capability, share knowledge, and successfully deliver digital improvements.
Responsibilities Include
- Lead the coordination and prioritisation of digital technology initiatives to support strategic and operational outcomes.
- Oversee the delivery, support, optimisation and continuous improvement of digital platforms and business solutions, including SAP, ServiceNow, data platforms and ISD technologies.
- Manage technology and certified business reporting backlogs, enhancement pipelines, system access processes, and roadmap delivery to improve visibility and outcomes.
- Partner with business and technical stakeholders to improve digital solutions, workflows, reporting capability, service delivery and user experience.
- Guide solution planning and design to ensure alignment with enterprise architecture, standards, integration principles and operational needs.
- Lead the development and coordination of certified business reporting to support operational performance and strategic decision-making.
- Ensure digital solutions are scalable, sustainable, integrated, and aligned with long-term organisational and operational requirements.
- Coordinate stakeholder engagement, business readiness, training, communication and adoption activities to support successful implementation of technology and reporting solutions.
- Monitor adoption, gather user feedback, and implement continuous improvement activities to maximise business value and solution effectiveness.
- Chair or coordinate digital governance forums, including business prioritisation forums, to support consistent, aligned and evidence-based decision-making.
- Provide strategic advice on digital capability uplift, technology improvements, reporting maturity, and future digital opportunities.
About You
- Demonstrated experience in digital technology delivery, platform management, or ICT service environments.
- Proven ability to lead and prioritise complex technology initiatives and deliver outcomes aligned with strategic and operational needs.
- Strong understanding of enterprise platforms, reporting frameworks, and system integration principles.
- Experience working with stakeholder groups to improve user experience, business processes, and digital adoption.
- Highly developed communication skills, including the ability to provide clear, strategic advice and influence outcomes.
- Demonstrated ability to work in complex environments, manage competing priorities, and drive continuous improvement.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Occupational group
Education & Training
Manager - Information Governance & Digital Enablement employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
