At a Glance
- Tasks: Lead customer insights and reporting to enhance service risk management.
- Company: Queensland Public Trustee, committed to improving financial administration.
- Benefits: Full-time role with potential for extension until 2027.
- Other info: Opportunity to shape governance processes across Queensland.
- Why this job: Make a real difference in customer service through data-driven insights.
- Qualifications: Experience in customer insights and reporting essential.
The predicted salary is between 81000 - 99000 $ per year.
Queensland Public Trustee is establishing a Customer Portfolio Management function to strengthen oversight across Financial Administration.
As Principal Customer Insights and Reporting Officer, you will help build processes, governance and reporting to translate customer data into proactive service risk management.
This temporary full-time role runs statewide across Queensland until 30 June 2027 (with extension potential).
Senior Customer Insights & Reporting Lead (CPM) in Brisbane employer: Queensland Government
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