At a Glance
- Tasks: Build processes and governance for customer insights and reporting.
- Company: Queensland Public Trustee, focused on proactive risk management.
- Benefits: Full-time role with potential for extension and statewide impact.
- Other info: Opportunity to lead initiatives that enhance financial administration.
- Why this job: Shape customer service risk management and make a difference across Queensland.
- Qualifications: Experience in data analysis and reporting, strong communication skills.
The predicted salary is between 81000 - 99000 $ per year.
Queensland Public Trustee is establishing a statewide Customer Portfolio Management function to strengthen oversight and proactive risk management in financial administration. As the Principal Customer Insights and Reporting Officer, you will build processes, governance and reporting from the ground up—translating customer and operational data into proactive customer service risk management.
This temporary full-time opportunity is statewide across Queensland, with the possibility of extension.
Principal Customer Insights & Reporting Lead (Statewide CPM) in Brisbane employer: Queensland Government
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