At a Glance
- Tasks: Manage licensing applications and engage with clients to resolve enquiries.
- Company: Join a supportive team focused on quality service delivery.
- Benefits: Gain valuable experience in a dynamic work environment.
- Other info: Opportunities for professional growth and development.
- Why this job: Make a real impact by helping homeowners navigate licensing processes.
- Qualifications: Strong attention to detail and effective communication skills required.
The predicted salary is between 62100 - 75900 $ per year.
About the role As the Licensing Assessment Officer, you will manage a variety of licensing applications and tasks from start to finish, including Owner Builder Permit applications, requesting further information from clients, and considering relevant risks before reaching an outcome.
You will use research, analysis and judgement to interpret legislation, standards and internal procedures, ensuring decisions are accurate, consistent and defensible.
You will also engage with applicants, homeowners and internal stakeholders through clear written and verbal communication, helping to resolve complex enquiries and support quality service delivery.
In addition, you will contribute to team operations by maintaining accurate records, using systems confidently, and assisting with general administrative tasks as required.
Please refer to the Position Description for a full list of key role responsibilities and suitability requirements.
About you The successful candidate will bring strong attention to detail, well-developed research skills and the ability to assess information thoughtfully before reaching a sound conclusion.
You will be a proactive and adaptable team member, capable of working independently and collaboratively to achieve high-quality outcomes across a variety of tasks.
You will communicate clearly and professionally, including the ability to explain complex information in a way that is easy to understand.
Confidence using technology and business systems will support your ability to manage workloads efficiently and maintain accurate information Exposure to licensing, decision-making environments or processing applications would be beneficial, but is not mandatory.
Candidates with transferable skills in assessment, stakeholder communication, regulatory processes or case management are encouraged to apply.
How to Apply To be considered for this opportunity, please submit: A current resume and a cover letter (maximum two pages) outlining your suitability for the role with reference to the candidate attributes.
Your application should demonstrate your capability in the following areas: Workload management - effectively managing competing priorities while investigating and analysing information, including complex enquiries and complaints.
Interpreting and applying legislation and standards to support well-reasoned, evidence-based decisions Establishing and maintaining productive working relationships by engaging with stakeholders and communicating effectively across a range of audiences.
Referee checks - It is recommended you seek approval when nominating a person as a referee.
Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.
By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel.
If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.
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Licensing Assessment Officer in Brisbane employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
