At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for Parliament staff.
- Company: Join the Queensland Parliament's dynamic IT Services team.
- Benefits: Gain valuable experience in a supportive environment with career growth.
- Other info: Exciting opportunity to work in a diverse technology environment.
- Why this job: Be the go-to tech hero for important parliamentary operations.
- Qualifications: Customer-focused attitude and basic IT troubleshooting skills.
The predicted salary is between 58500 - 71500 $ per year.
Queensland Parliament is seeking a customer-focused Service Desk Officer to join our IT Services team.
As the first point of contact for ICT support, you will provide Level 1 and Level 2 assistance to Members of Parliament and parliamentary staff across a diverse technology environment.
You will record incidents in Service Now, troubleshoot issues, and contribute to service improvements while delivering secure, reliable technology services and clear guidance to users.
IT Service Desk Specialist – Level 1 & 2 Support in Brisbane employer: Queensland Government
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