At a Glance
- Tasks: Create and manage engaging digital content for government websites and platforms.
- Company: Queensland Government, dedicated to supporting frontline services.
- Benefits: Stable employment with opportunities for professional growth and development.
- Other info: Collaborative team environment with a focus on innovation and best practices.
- Why this job: Make a difference in your community while enhancing your digital skills.
- Qualifications: Experience with web content management systems and a passion for user experience.
The predicted salary is between 67500 - 82500 $ per year.
Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:
- Coordinate the publishing of customer-centric content on departmental websites and intranet using a range of web content management systems.
- Provide expert design advice to improve editorial, usability and accessibility of website and intranet content and other digital platforms.
- Oversee and coordinate incoming online support requests and emails received through team mailboxes to ensure accurate and timely actioning.
- Conduct usability and accessibility testing, create data and insights reports and assist in customer research activities to improve end-user satisfaction.
- Contribute to the planning and execution of projects and activities within the Online team, including external and internal communications.
- Provide coordination and operational support to Executive Manager regarding the reporting of digital initiatives and activities.
- Contribute to improving team processes and planning activities, develop training materials and deliver training to internal content owners, producers and authors reinforcing best practice approaches.
- Build and maintain effective working relationships with key internal and external stakeholders to understand requirements and develop strategies to optimise service delivery.
Highly desirable requirements:
- Experience with Squiz Matrix and Drupal CMS, Form IO, SharePoint, Google Analytics, and other web technologies.
- Experience creating high-quality customer-centric digital services that comply with mandatory digital services standards and are based on best practice.
Applications to remain current for 12 months.
Digital Specialist in Brisbane employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
