Client Information Specialist - Legal Aid Call Center in Brisbane

Client Information Specialist - Legal Aid Call Center in Brisbane

Brisbane Full-Time 42750 - 52250 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist clients with legal queries and guide them through the legal aid application process.
  • Company: Join Legal Aid Queensland, a supportive organisation dedicated to helping the community.
  • Benefits: Flexible working hours, salary packaging, and strong support for First Nations staff.
  • Other info: Comprehensive training provided and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in the legal field.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 42750 - 52250 $ per year.

Legal Aid Queensland is seeking a Client Information Officer to join our state-wide inbound call centre.

You will help clients identify legal problems, explain rights and responsibilities, and guide them on how to apply for a grant of legal aid.

A comprehensive training program is provided.

The role focuses on high-quality service, clear communication, and respectful engagement with diverse communities.

We offer flexible working, salary packaging, and strong support for First Nations staff.

Client Information Specialist - Legal Aid Call Center in Brisbane employer: Queensland Government

Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.

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Contact Details:

Queensland Government Recruitment Team

We think you need these skills to ace Client Information Specialist - Legal Aid Call Center in Brisbane

Clear Communication
Client Engagement
Problem Identification
Legal Knowledge
Service Orientation
Cultural Competence
Empathy