At a Glance
- Tasks: Assist callers with legal queries and connect them to the right resources.
- Company: Join Legal Aid Queensland, a supportive organisation making a difference.
- Benefits: Flexible hours, extensive training, and ongoing skill development.
- Other info: Great opportunity for personal growth in a meaningful role.
- Why this job: Make a real impact by helping people navigate their legal challenges.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
Legal Aid Queensland is seeking a client information officer to handle our state-wide inbound call centre.
You will help callers identify their legal problems, explain rights and responsibilities, and guide them on how to apply for a grant of legal aid and connect them with a lawyer.
The role includes extensive training, ongoing skill development, maintaining information databases, and delivering outstanding customer service by telephone.
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Client Information Specialist in Brisbane employer: Queensland Government
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