This is an excellent opportunity for customer-focused professionals who thrive in fast-paced settings and enjoy variety in their work. You'll play a critical role in ensuring patients receive timely care through effective administration, patient flow coordination and operational support.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Respond to general reception enquiries by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
- Contribute to patient flow efficiencies throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.
- Assist with timely coordination of all required paperwork and updating of hospital information systems.
- Proficiently complete functions associated with wait listing, bookings for procedures/appointments, managing procedure/appointment cancellations, rescheduling and removal from the waiting list using the relevant information systems in a timely manner.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Casual Admin Officer, Queensland Health Brisbane - North, Australia
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Casual Admin Officer, Queensland Health in Brisbane employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
