As the Administration Team Leader, you will lead and coordinate the delivery of administration support services across a diverse range of inpatient and community rehabilitation programs. Working closely with clinical leaders and multidisciplinary teams, you will ensure efficient, consistent and high-quality administrative services that support the delivery of patient-centred care.
This position provides operational leadership to administration staff across the Rehabilitation Service Stream, including inpatient and ambulatory services. You will drive workforce performance, oversee administrative processes, support quality improvement initiatives, and contribute to service excellence through effective team leadership, stakeholder engagement and continuous improvement activities.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Provide operational leadership, supervision and support to administrative teams across Rehabilitation services, driving performance and service excellence.
- Develop, implement and maintain consistent administrative processes, documentation and quality improvement initiatives to enhance service delivery and data integrity.
- Monitor and manage key administrative performance indicators, including referral management, appointment workflows and data quality requirements within electronic systems.
- Lead recruitment, performance management, rostering, payroll and professional development activities for administration staff.
- Collaborate closely with Nurse Unit Managers, Team Leaders and multidisciplinary teams to ensure administrative functions effectively support clinical service delivery and organisational objectives.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Administration Team Leader, Queensland Health Brisbane - North, Australia
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Administration Team Leader, Queensland Health in Brisbane employer: Queensland Government
Runcorn Heights State School and Kuraby State School are exceptional employers, offering a vibrant and inclusive work culture that celebrates diversity and fosters strong community ties. With modern facilities and a commitment to professional development, educators have the unique opportunity to make a meaningful impact while coordinating enriching cultural exchanges with sister schools in Japan. Join us in shaping enthusiastic learners in a supportive environment where your contributions truly matter.
