Casual Receptionist - Toowoomba Podiatry Clinic

Queensland Foot Centres is a leading podiatry practice with several locations across Queensland, including Brisbane and Toowoomba. We pride ourselves on providing exceptional foot and ankle care, partnering with major sporting teams, and maintaining a reputation for outstanding patient service. Our clinics are modern, fast-paced, and focused on delivering high-quality care to our valued patients.

We are seeking a motivated and friendly casual receptionist to join our dynamic team. This role is ideal for someone with excellent communication and computer skills, a professional manner, and the ability to provide outstanding customer service. As the first point of contact for our patients, you will play a vital role in ensuring a welcoming and smooth experience.

Role Responsibilities:

• Greet patients and visitors warmly, ensuring a positive first impression.
• Answer phone calls and manage email correspondence in a professional and timely manner.
• Schedule and confirm patient appointments using our booking system.
• Process payments, issue receipts, and manage Medicare and private health fund claims.
• Maintain accurate patient records and update information as required.
• Assist with administrative tasks such as scanning, filing, and preparing documents.
• Provide support to podiatrists and other team members with day-to-day operations.
• Sterilisation of instruments and equipment.
• Ensure the reception area is tidy and stocked with brochures and forms.

What We're Looking For:

• Previous experience in a receptionist or customer service role (healthcare experience preferred but not essential).
• Proficiency in Microsoft Office Suite and ability to learn practice management software.
• Excellent communication skills, both verbal and written.
• Strong organisational and multitasking abilities.
• High attention to detail and accuracy.

Why You'll Love This Role:

• Be part of a supportive and passionate team committed to delivering excellent patient care.
• Flexible casual weekday shifts to fit around study, other work, or lifestyle needs.
• Develop strong customer service and administration skills.
• Work within a well-established, sports medicine and rehabilitation-focused practice.
• Supportive team culture with full training provided.
• This role offers practical experience and flexible work hours in a well-established healthcare setting, making it suitable for students and non-students alike.