Senior Incident & Problem Manager in Albion

Senior Incident & Problem Manager in Albion

Albion Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead major incident resolution and problem management in a dynamic emergency services environment.
  • Company: Queensland Fire & Emergency Services, dedicated to community safety.
  • Benefits: Competitive salary, on-call allowances, and the chance to make a real difference.
  • Other info: Flexible shift work with opportunities for professional growth.
  • Why this job: Join a vital team supporting emergency operations and enhancing community resilience.
  • Qualifications: 5+ years in incident/problem management; ITIL 4 Practitioner preferred.

The predicted salary is between 90000 - 110000 $ per year.

Queensland Fire & Emergency Services in Albion (QLD) seeks a Senior Problem and Major Incident Officer to own major incident and problem management, aligning with ITIL 4 practices.

You will lead incident resolution, drive changes with stakeholders and support 24/7 emergency response operations.

Applicants should have 5+ years in incident/problem management, ITIL 4 Practitioner (desirable), and be prepared for non-continuous shift work and on-call rosters to support critical services.

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Senior Incident & Problem Manager in Albion employer: Queensland Fire & Emergency Services

The Queensland Fire Department (QFD) is an exceptional employer, offering a dynamic work environment in Kedron, QLD, where you can make a meaningful impact on community safety. With a strong commitment to employee growth, the QFD provides extensive training opportunities and fosters collaboration with various stakeholders, ensuring that you are well-equipped to excel in your role. The inclusive work culture prioritises innovation and accountability, making it a rewarding place to develop your career while contributing to vital emergency services.

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Contact Details:

Queensland Fire & Emergency Services Recruitment Team

We think you need these skills to ace Senior Incident & Problem Manager in Albion

Incident Management
Problem Management
ITIL 4 Practices
Stakeholder Engagement
Emergency Response Operations
Shift Work Adaptability
On-Call Availability