At a Glance
- Tasks: Lead IT incident management and drive major incident resolution for critical operations.
- Company: Queensland Fire Department, dedicated to public safety and innovation.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Join a dynamic team focused on minimising disruption and ensuring operational excellence.
- Why this job: Make a real difference in crisis situations while enhancing your IT management skills.
- Qualifications: Experience in ITIL-aligned incident management and strong leadership abilities.
The predicted salary is between 72000 - 88000 $ per year.
Queensland Fire Department is seeking a Senior Problem and Major Incident Officer to lead ITIL-aligned incident and problem management across the department. The role drives major incident resolution, manages change processes, and collaborates with service delivery teams to minimise disruption to critical operations.
Reporting to the ICT Service Transition Manager, you will develop robust incident handling procedures, coordinate rapid responses during crises, and provide expert guidance.
Senior IT Incident & Problem Manager in Albion employer: Queensland Fire Department
As an Area Training Officer with the Rural Fire Service Queensland, you will be part of a dedicated team that values community service and volunteerism. Our supportive work culture fosters professional growth through ongoing training and development opportunities, ensuring you can make a meaningful impact in rural and semi-rural communities. Located in Central Queensland, this role offers unique advantages such as flexible working hours and the chance to engage directly with passionate volunteers, making it an excellent employer for those seeking rewarding and impactful work.
Contact Details:
Queensland Fire Department Recruitment Team
