At a Glance
- Tasks: Lead a dynamic team to create exceptional customer experiences and drive store performance.
- Company: Join Officeworks, a vibrant retail leader committed to its people and community.
- Benefits: Enjoy flexible hours, generous discounts, and career growth opportunities.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Be part of a supportive culture where your leadership can make a real impact.
- Qualifications: Proven retail leadership experience and a passion for customer service.
About the role
As a Retail Department Leader, you will:
- Let your customer service skills shine by being a solutions expert. Go beyond transactions. Listen actively, understand customer needs, and confidently offer complete solutions that make their experience exceptional.
- Partner with the store leadership team to energize and motivate your crew. Help unlock their potential and drive performance by connecting daily actions to meaningful customer outcomes.
- Lead with purpose by mentoring and training your team. Share your knowledge, build their confidence, and guide them to become trusted retail rockstars who deliver real value to every customer.
- Keep the store looking sharp and well-stocked. Ensure every product is ready and available so customers can find exactly what they need, because the right solution starts with the right presentation.
About you
What you will bring:
- A proven track record in retail leadership and a passion for creating unforgettable customer experiences.
- Outstanding ability to communicate and forge connections with your team and customers alike.
- You are customer first and people centric who thrives on coaching and developing team members, building confidence, unlocking potential, and turning everyday challenges into growth opportunities.
- Ability to thrive in a fast-paced environment and juggle shifting priorities like a pro.
- Hands-on and all-in approach, ready to support your team to keep things running smoothly.
Our culture
If you're searching for an organisation that's truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen – for all of us!
We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family:
- Flexible working arrangements to suit individual needs.
- Generous discounts across Officeworks and other Wesfarmers brands.
- Access to exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Support during family expansion through our Growing Families Policy.
- Prioritisation of safety, mental health, and wellbeing with access to Employee Assistance Programs.
- Outstanding learning and development programs to support your career growth.
Head Of Department - Industrial Design And Technology - Mirani State High School in Ipswich employer: Queensland Department of Education
The Queensland Department of Education is an exceptional employer, offering a collaborative work culture that prioritises professional development and employee growth. Located in the vibrant Toowoomba region, you will have the unique opportunity to make a meaningful impact on student outcomes while leading a dedicated team of financial professionals across 198 schools. With a strong commitment to compliance and excellence, this role provides a rewarding environment for those passionate about education and finance.
Contact Details:
Queensland Department of Education Recruitment Team
