At a Glance
- Tasks: Help Queenslanders achieve financial goals through personalised lending support and relationship building.
- Company: Join a supportive bank with a strong team culture and a purpose-driven mission.
- Benefits: Enjoy flexible working options, community volunteer leave, and wellness programs.
- Other info: Be part of a fun, passionate team that values work-life balance and professional growth.
- Why this job: Make a real difference in people's lives while growing your career in finance.
- Qualifications: Experience in lending, sales skills, and exceptional customer service.
The predicted salary is between 62100 - 75900 $ per year.
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. Are you passionate about helping people achieve their financial goals? We’re looking for an experienced and motivated Local Home Loan Specialist to join our friendly and supportive team at the Ayr branch, where collaboration, trust and a great team culture are at the heart of what we do.
In this role, you’ll provide exceptional, personalised lending support to both new and existing Members. You’ll handle a variety of lending needs, from personal and credit card loans to more complex mortgage applications, while building strong relationships and becoming a trusted point of contact. You’ll be supported by a close‑knit team that values shared success, work‑life balance and professional growth. You’ll also support the Area Manager with business development initiatives, help manage loan processing and distribution and play a key role in coaching and mentoring staff. A vital part of the role involves leading our mortgage retention program to ensure our Ayr Members feel supported and valued throughout their lending journey.
In return, you’ll benefit from a workplace that genuinely cares about its people, offering additional leave options such as Moments That Matter Leave, Community Volunteer Leave and Birthday Leave. This is a full time position based on a 38-hour working week, Monday to Friday. The successful applicant may be required to work at branches within the region, as required.
About You
- Lending experience and sales skills
- A proven track record of delivering exceptional customer service
- Excellent written and verbal communication skills, including listening skills
- High attention to detail and accuracy
- Sound mathematical skills and sound knowledge of Microsoft Office suite
- Sounds understanding of Queensland Country products and services (desired)
About Us
Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Work life balance and flexible working options, Community Volunteer Leave, Access to an Employee Assistance Program (EAP), Access to our Wellness Program, Discounts on your Banking and Health Insurance products, Cultural lunches and social clubs, Excellent training and development opportunities.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Local Home Loan Specialist in Ayr employer: Queensland Country Group
Queensland Country Bank is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in Ayr, our friendly and supportive team fosters a collaborative culture where work-life balance is valued, and unique benefits like Moments That Matter Leave and Community Volunteer Leave enhance your experience. Join us to make a meaningful impact in the lives of Queenslanders while enjoying excellent training opportunities and a vibrant workplace atmosphere.
