At a Glance
- Tasks: Engage with members to provide tailored lending solutions and exceptional customer service.
- Company: Join Queensland Country Bank, a certified Great Place to Work with a vibrant culture.
- Benefits: Enjoy flexible work options, birthday leave, wellness programs, and discounts on banking products.
- Other info: Full-time role with excellent training and development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in banking, strong communication skills, and a passion for customer service.
The predicted salary is between 63000 - 77000 $ per year.
- Showcase your exceptional customer service skills
- We provide ongoing training opportunities and support
- Build up your skills in a supportive team environment
- Showcase your exceptional customer service skills
- We provide ongoing training opportunities and support
- Build up your skills in a supportive team environment
We have an exciting opportunity for an experienced Lending Specialist to join our Cairns City branch in the Far North.
About The Role
As an experienced Lending Specialist, you will be energetic and driven to identify opportunities to build our business through interactions with existing and new members within our branches and within the local community.
- Your Day-to-day Responsibilities Will Include
- initiating quality conversations with members to determine their goals and aspirations
- providing exceptional service to members and structuring deals according to our member’s needs and objectives;
- undertaking lending appointments and completing applications from start through to post settlement
- retaining existing members by offering appropriate financial solutions that add value
- providing coaching to developing Lenders
- contacting prospective members referred by our direct channel
- developing a network of business referral partners to build the business organically
- supporting the region which includes branches in Cairns, Atherton and Weipa.
This is a fulltime salaried position, working a minimum 38 hours per week.
About You
To be considered for this role, you must demonstrate
- Strong banking knowledge with an understanding of financial analysis and credit standards
- Mortgage & SME lending experience
- The ability to identify opportunities and build strong relationships to grow our business
- A proven track record of delivering exceptional customer service
- Excellent interpersonal communication skills, including negotiation, time management skills and conflict resolution
- High attention to detail including compliance and data integrity
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country have been certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do.
You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
- Our Benefits
- Work life balance and flexible working options
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
- Excellent training and development opportunities
How To Apply
Applications close Wednesday 28 October 2026 at 5pm.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.
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Lending Specialist – Cairns City employer: Queensland Country Bank
Queensland Country Bank is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on work-life balance, flexible working options, and a supportive team environment, staff can thrive while delivering outstanding customer service. The bank's commitment to ongoing training and development, along with unique benefits like Birthday Leave and community volunteer opportunities, makes it an ideal place for those looking to build a rewarding career in the finance industry.
