Queensland Building & Construction Commission – Brisbane QLD
Working within the Licensing Services Branch, you will manage a varied caseload and assess whether applicants meet relevant licensing requirements. You will gather and analyse information, identify potential risks or inconsistencies, and ensure decisions are accurate, evidence-based and consistent with legislation, policies and procedures.
In this role, you will:
- assess licence applications, qualifications, employment history and supporting documentation
- contact applicants, employers and other stakeholders to obtain further information
- identify concerns, inconsistencies and potential risks requiring further assessment
- prepare clear recommendations and make sound administrative decisions
- manage competing priorities while meeting service standards and timeframes
- maintain accurate assessment records and outcomes in Salesforce and other business systems.
Please refer to the Position Description for a full list of key role responsibilities and suitability requirements.
About you
You are an analytical and detail-focused professional who can confidently review complex information and reach fair, defensible conclusions. You communicate clearly with a range of stakeholders, exercise sound judgement and remain organised while managing multiple applications.
To succeed in this role, you will bring:
- experience in licensing, compliance, regulatory or investigative work
- an understanding of licensing requirements, policies and procedures
- experience reviewing qualifications, employment history and other evidence
- the ability to identify incorrect, inconsistent or concerning information
- strong written skills, including preparing reports and recommendations
- confidence using Salesforce or a similar case-management system.
Experience in occupational or trade licensing, administrative decision-making, risk assessment, integrity functions, or the building and construction industry will be highly regarded.
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Licensing Entitlement Officer in Brisbane employer: Queensland Building & Construction Commission
The Queensland Building and Construction Commission (QBCC) is an excellent employer, offering a supportive team environment where you can thrive as a Financial Assessment Officer. With flexible work arrangements and a commitment to employee growth, QBCC fosters a culture of collaboration and continuous improvement, ensuring that you have the resources and opportunities to excel in your role while contributing to fair and informed licensing decisions in the building and construction sector.
Contact Details:
Queensland Building & Construction Commission Recruitment Team
