Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts, assess hardship, and support customers with appropriate assistance to reduce arrears and losses.
You will engage customers with ethical recovery practices, ensure regulatory compliance, and collaborate with internal teams to improve outcomes and reporting. The role emphasizes customer-centric recovery and meticulous record-keeping.
Early-Stage Delinquency Recovery Specialist in Bendigo employer: Qudos Bank
Bank Australia is an exceptional employer, offering a dynamic work environment that prioritises purpose alongside profit. With flexible working options, generous benefits including 14% superannuation and comprehensive wellbeing support, employees are empowered to thrive both personally and professionally. The culture fosters innovation and growth, ensuring that every team member plays a vital role in achieving the bank's ambitious goals while contributing to a socially responsible mission.
