- Supporting Social Housing tenants via an outreach/case management model to establish sustainable tenancies where there has been a history of housing break down.
- Provide case management intervention and support to sustain tenancies that are at risk of breaking down.
- Provide support to Social Housing tenants unable to advocate on their own behalf.
- Provide a wide range of advocacy & support to tenants living in private rental, Caravan Parks & Rooming Houses.
- Work within the confines of the Residential Tenancies Act 1997, The Housing Act 1983 and VCAT Rules & Regulations when advising, advocating and supporting clients.
BENEFITS – What Quantum offer.
- Location – Sale
- Job Security – 1EFT (38 hrs pw) | Ongoing
- Salary – SCHADS Award Level 5 | $105,577.68 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities
- Supervision & support
- Promotional opportunities within the Organisation.
THE IDEAL CANDIDATE – what you will bring.
- Demonstrated relationships with key stakeholders in Gippsland.
- Advanced practical knowledge of the 'Residential Tenancies Act'.
- Ability to effectively communicate with clients experiencing disadvantage in person or via telephone to represent and mediate in the dispute resolution process.
- High level of knowledge and experience in attending the Victorian Civil and Administrative Tribunal on behalf of tenants.
- Knowledge of Social Housing policies & procedures.
- Demonstrated understanding of Case Management.
- Attend the Victorian Civil and Administrative Tribunal to support and advocate on behalf of social housing renters & private renters.
- Advanced working knowledge of the Residential Tenancies Act and the VCAT Rules & Regulations, with the ability to confidently handle complex tenancy issues, disputes and compliance requirements.
- Valid Victorian Driver's Licence |Working With Children Check |Police Check.
- Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications and/or experience relevant to this position.
**Please note applications will be reviewed for progression as they are received.
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Tenancy, Advocacy & Support Practitioner in Sale employer: Quantum Support Services
Quantum is an exceptional employer that prioritises job security and professional growth for its employees, offering a supportive work culture where collaboration and community engagement are at the forefront. With competitive salaries, comprehensive benefits, and opportunities for advancement, Quantum empowers its staff to make a meaningful impact in the lives of vulnerable individuals and families experiencing homelessness in a dynamic and rewarding environment.
