At a Glance
- Tasks: Drive technical adoption of Windows on Snapdragon and support enterprise customers.
- Company: Join Qualcomm, a leader in 5G and AI technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team with a focus on innovation and collaboration.
- Why this job: Be part of revolutionary tech that connects billions globally.
- Qualifications: Experience in software engineering, debugging, and Windows environments.
The predicted salary is between 90000 - 110000 $ per year.
Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro‑level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge.
The Field Application Engineer – Windows Copilot+ PC Ecosystem will have a pre‑sales focus and will drive technical adoption of the Windows on Snapdragon Compute platform across the Commercial space. In this position you will be responsible for helping enterprise customers with Windows on Snapdragon (WoS) compute product commercialization and support enterprise needs for a timely, faster, and smooth product evaluation. You will have the opportunity to show your strong customer support skills by resolving enterprise issues on the WoS platform and the Windows application ecosystem.
Job Responsibilities
- Assist with execution of Qualcomm’s Worldwide Compute Go‑To‑Market strategy.
- Support enterprise customers troubleshooting and help with detailed issue triage/analysis/resolution on BIOS/Driver.
- Support debugging enterprise application issues and collaborate with platform and technology teams.
- Analyze and root cause the application issue on customer software/hardware systems.
- Support Snapdragon ecosystem issue analysis and engagement.
Skills, Knowledge & Expertise
- Application development, debugging, testing with C/C++ & familiarity with embedded system software.
- Experience in Windows 11 environment and debugging tools.
- Driver debugging techniques, problem solving, and documentation skills.
- Debugging tools such as WinDbg, MSFT Trace tool.
- Familiarity with Windows OS such as Windows driver development or debugging, or familiarity with Windows command line tools such as PowerShell.
- Strong knowledge of C/C++ programming.
- Experience in Windows application development a plus.
- 2+ years of experience with Windows 10/11 troubleshooting.
Minimum Qualifications
- Bachelor’s degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
- Master’s degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
- PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 2+ years of experience with programming languages such as C, C++, Java, Python, etc.
- 1+ year of experience with debugging techniques.
Preferred Qualifications
- Technical sales management expertise, ability to manage change and desire to operate effectively across organizations and customers.
- Experience building complex solutions and driving new device adoption in Commercial accounts.
- Experience supporting launch of new technologies/products.
- Ability to communicate, educate and evangelize both internally & externally.
- Excellent communication and people skills.
- Creative problem solving with strong analytical skills.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process.
Staff or Senior Technical Application Engineer – Windows 11 PC Ecosystem in Sydney employer: Qualcomm
Qualcomm is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Sydney. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to diversity and inclusion, making it an ideal place for those looking to make a meaningful impact in the tech industry.
