At a Glance
- Tasks: Drive technical adoption of Windows on Snapdragon and support enterprise customers.
- Company: Join Qualcomm, a leader in 5G and AI technology.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Be at the forefront of tech innovation and make a real impact.
- Qualifications: Experience in software engineering and strong problem-solving skills required.
The predicted salary is between 118800 - 145200 $ per year.
Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You will find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.
Windows Copilot+ PCs powered by Snapdragon are revolutionising the PC industry by leading the technology transformation for AI, graphics, multimedia, connectivity, power, and performance. The Field Application Engineer – Windows Copilot+ PC Ecosystem, will have a pre-sales focus and will drive technical adoption of the Windows on Snapdragon Compute platform across the Commercial space.
In this position you will be responsible for helping enterprise customers with Windows on Snapdragon (WoS) compute product commercialisation and support enterprise needs for a timely, faster, and smooth product evaluation. You will have the opportunity to show your strong customer support skills by resolving enterprise issues on the WoS platform and the Windows application ecosystem.
Job Responsibilities:
- Assisting with the Execution of Qualcomm’s Worldwide Compute Go-To-Market strategy
- Support enterprise customers troubleshooting and helping with detailed issue triage/analysis/resolution on BIOS/Driver.
- Support debugging enterprise application issues and collaborate with platform and technology teams. This includes reproducing the issues and helping with detailed issue triage/analysis/resolution.
- Analyse and root cause the application issue on customer software/hardware systems.
- Support Snapdragon ecosystem issue analysis and engagement.
Skills, Knowledge, & Expertise:
- Application development, debugging, testing with C/C++ & familiarity with embedded system software.
- Experience with IT working and debugging issues in Windows 11 environment and tools preferred.
- Driver debugging techniques, problem solving, and documentation skills.
- Debugging with tools such as WinDbg, MSFT Trace tool.
- Familiarity with Windows OS such as Windows drivers development or Windows debugging, or familiarity with Windows command line tools such as PowerShell.
- Strong knowledge of C/C++ programming. Experience on Windows application development is a plus.
Minimum Qualifications:
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
- OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
- OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 2+ years of experience with Windows 11/10 troubleshooting with independent problem solving.
Preferred Qualifications:
- Technical sales management expertise, the ability to manage change and the desire to operate effectively across organisations and customers.
- Experience building complex solutions and driving new device adoption in Commercial accounts.
- Experience in support of launching new technologies/products.
- Ability to communicate, educate and evangelise both internally & externally.
- Excellent communication and people skills.
- Creative problem solving with strong analytical skills.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Senior Windows Copilot+ PC Ecosystem Engineer in Sydney employer: Qualcomm
Qualcomm is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Sydney. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to diversity and inclusion, making it an ideal place for those looking to make a meaningful impact in the tech industry.
