At a Glance
- Tasks: Assist customers with parts inquiries and upsell products in a dynamic team.
- Company: Join QTK Group, a leader in the automotive industry with a supportive culture.
- Benefits: Enjoy career growth, ongoing training, and access to an onsite gym.
- Other info: Flexible hours and a friendly team dedicated to your success.
- Why this job: Make a real impact in customer service while thriving in a collaborative environment.
- Qualifications: Experience in customer sales and a passion for delivering top-notch service.
The predicted salary is between 51750 - 63250 $ per year.
Join Our Team as a Customer Sales Parts Interpreter! Are you passionate about customer service, love the automotive industry, and looking for a change? This is your chance to be part of a dynamic and supportive team where your skills will be valued and your career can thrive!
About the Role
We’re on the lookout for an enthusiastic Customer Sales Parts Interpreter to join our team. In this customer-focused role, you’ll be responsible for:
- Assisting customers with parts inquiries – in person, via phone, and email
- Upselling and being confident in making sales
- Interpreting parts and components
- Providing support and advice regarding parts
- Processing quotes, sales orders, invoices, and payments
- Managing stock control and purchase orders
- Responsible for inventory control
- Building strong relationships with customers and our national QTK branches in Sydney, Melbourne, and Perth
This is a full-time, permanent position (38 hours per week) reporting to the Group Parts Manager. You’ll be joining a friendly team that’s dedicated to supporting you every step of the way!
What We’re Looking For
We’re after someone who is customer-focused, confident in sales conversations, and ready to identify opportunities to support customers with the right parts solutions. Ideally, you are:
- Experienced – Customer sales person experience and eager to learn
- Customer-focused – Building relationships and delivering top-notch service comes naturally to you
- Sales-minded – You’re confident identifying opportunities to upsell, promote add-on products, and support customers with solutions that meet their needs
- Organised – You can manage competing priorities, stay on top of orders and inventory, and keep the parts process running smoothly
- Detail-Oriented – You can juggle multiple tasks and maintain accuracy under pressure
- A Team Player – You thrive in a collaborative and supportive environment
Flexibility to work extra hours when needed is a plus!
Why Join Us?
At QTK Group, we don’t just offer a job – we offer a career with fantastic benefits, including:
- Long-term career opportunities with growth potential
- Ongoing training and professional development
- Onsite gym for your wellbeing
- Great workplace culture with wellbeing initiatives
About Us
QTK Group is the Queensland dealership for Thermo King Transport Refrigeration and Anteo Tail Lifts and the National dealership for Thermo King Bus Air Conditioning. We take pride in providing premium service and products to Australia’s leading refrigerated transport and transit companies. With cutting-edge equipment, manufacturer-backed training, and a commitment to excellence, we continue to lead the industry with success.
Ready to Apply? We appreciate every application and will only be contacting shortlisted candidates.
Customer Service in Brisbane employer: qtk
At QTK, we pride ourselves on being an exceptional employer that prioritises your growth and success from day one. Located in Darra, QLD, our supportive team culture, above-award pay, and structured training programs ensure you gain valuable hands-on experience while working towards your Cert 3 in Refrigeration. Join us to embark on a rewarding career path in a high-demand trade, backed by industry-leading expertise and a commitment to your professional development.
