At a Glance
- Tasks: Manage advertising campaigns and deliver insightful reports for retail clients.
- Company: Join QSIC, a pioneering company in retail media combining Audio and AI.
- Benefits: Enjoy fully remote work, flexible hours, and comprehensive health benefits.
- Other info: Collaborative culture where your ideas matter and growth is supported.
- Why this job: Shape the future of retail media while growing your career in a dynamic environment.
- Qualifications: 1-2 years in account management and proficiency in CRM tools required.
The predicted salary is between 47250 - 57750 $ per year.
About QSIC
QSIC is redefining what in-store retail media sounds like. We combine Audio and AI to help the world's leading retailers and brands unlock the full commercial value of the store environment. Our technology powers dynamic, data-driven audio experiences at scale — turning background music into a measurable media channel. We're a team of curious, driven people who move fast, support each other, and take pride in building something genuinely new. If you want to be part of a company where your work directly shapes outcomes for major retail brands, this is the place.
The Opportunity
This is an opportunity to join QSIC's growing Client Success team, owning campaign implementation and reporting for our retail partners. As an Account Manager, you'll own the operational execution of the partnership — implementing campaigns, monitoring performance, and delivering reporting — while senior leadership owns the overall client relationship. You'll work closely with experienced colleagues across Sales, Product, and Operations, building the skills and commercial instincts that set great client success professionals apart. This role is ideal for someone who is data-fluent, client-obsessed, and eager to grow their career in one of the most exciting channels in retail.
What You'll Do
- Implement and manage advertising campaigns for retailer clients, from setup through delivery
- Monitor account health and KPIs, proactively identifying and resolving issues before they affect the partnership
- Prepare and deliver clear, insight-driven reporting on campaign and partnership performance
- Support senior leadership in keeping the client happy and the partnership prospering
- Collaborate cross-functionally with Sales, Product, and Support teams to ensure smooth delivery
- Support the retailer partner's day-to-day operational needs with a structured, professional experience
What We're Looking For
Experience & Qualifications
- 1-2 years of experience in account management, customer success, sales support, or a client-facing role
- Bachelor's degree in Business, Marketing, Communications, or a related field
- Hands-on experience with CRM platforms (Salesforce, HubSpot, or similar) and Monday.com or similar work-management tools
- An analytical mind with strict attention to detail. Proficiency in Excel or Google Sheets — comfortable building reports, working with pivot tables, and analysing data sets
- Familiarity with retail, e-commerce, or digital media environments is a strong advantage
- Exposure to retail media platforms (e.g. Criteo, CitrusAd, Pacvue, Amazon Ads) is a plus
Key Competencies & Skills
- Builds authentic, trust-based client relationships with a consultative, client-first mindset
- Proactive communicator who flags issues early and comes with solutions, not just problems
- Comfortable with data — able to translate reporting into clear, actionable insights
- Highly organized with strong attention to detail
- Thrives in a fully remote, collaborative team environment
What We Offer
- Fully remote work — work from anywhere, with flexible arrangements that respect your life
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan
- A collaborative, team-oriented culture where your ideas are heard and your growth is invested in
- Direct exposure to one of the fastest-growing channels in retail — in-store media
- A team that wins together, supports each other, and genuinely enjoys the work
QSIC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Manager employer: Qsic
At QSIC, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Remote Account Manager, you'll enjoy the flexibility of working from anywhere while being supported by a dedicated leadership team that prioritises your professional growth and development. With a focus on data-driven insights and client success, you'll have the opportunity to make a meaningful impact in the retail media landscape.
