At a Glance
- Tasks: Provide technical support and collaborate with teams to implement innovative QNAP solutions.
- Company: Join a global leader in NAS and video surveillance technology.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on customer satisfaction.
- Why this job: Be at the forefront of tech innovation while helping clients succeed.
- Qualifications: Strong technical support skills and a background in engineering or computer science.
The predicted salary is between 135000 - 165000 $ per year.
QNAP Systems, Inc., headquartered in Taipei, Taiwan, is a global provider of innovative Network‑attached Storage (NAS) and video surveillance solutions.
Known for its user‑friendly designs, high‑level security, and versatile scalability, QNAP serves both home and business users.
The company offers solutions for storage, backup, virtualization, teamwork, and multimedia, while advancing NAS to host innovations in Internet of Things (Io T), artificial intelligence (AI), and machine learning (ML).
QNAP remains committed to delivering high‑quality and future‑forward technologies.
Role Description
The Field Applications Engineer‑SE is a full‑time on‑site role based in the Greater Sydney Area.
Responsibilities include providing pre‑sales and post‑sales technical support, assisting in the implementation of QNAP solutions, and collaborating with the sales and engineering teams to meet customer requirements.
The role also involves troubleshooting, maintaining customer satisfaction, and delivering product training or presentations.
Regular interaction with clients to understand and fulfill their technical needs will be a key part of the job.
Qualifications
- Strong expertise in Field Applications and experience in providing effective Technical Support.
- Proven skills in Sales processes and customer relationship management.
- Solid understanding of Electronics and Analog systems.
- Ability to troubleshoot complex technical issues and communicate solutions clearly to customers.
- Strong interpersonal and communication skills, both written and verbal.
- Bachelor’s degree in Electrical Engineering, Computer Science, or a related field is preferred.
- Familiarity with NAS, Io T, AI, or ML solutions is a plus.
- Willingness to travel within the Greater Sydney Area for on‑site client support.
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Field Applications Engineer in Sydney employer: QNAP Systems
As a Field Applications Engineer in Sydney, you'll join a dynamic team that values innovation and collaboration. Our company offers competitive benefits, a supportive work culture, and ample opportunities for professional growth, making it an ideal place for those seeking meaningful and rewarding employment in the tech industry.