QML Pathology is seeking a Customer Experience Specialist to support patients, doctors and external stakeholders with confidential pathology results. You will handle a high volume of inbound calls, with some outbound work, in a fast-paced team that values accuracy and empathy.
Training is provided and shifts cover 24/7 operations with overtime loading. Reporting to the Customer Experience People Leader, you will work to deliver excellent patient experiences and maintain compliance with all
Healthcare Customer Experience Specialist — Pathology in Brisbane employer: QML Pathology
QML Pathology, as part of Healius, offers a dynamic and supportive work environment for Supervisor Scientists, with a strong focus on employee growth and well-being. Located across Australia, the company provides access to extensive benefits, including fitness programs, health insurance discounts, and a commitment to diversity and inclusion, ensuring that all employees feel valued and empowered in their roles. With opportunities for career advancement and a culture that encourages collaboration and accountability, QML Pathology is an excellent employer for those seeking meaningful and rewarding work in the healthcare sector.
