Senior Warehouse Administrator - E-commerce
We have an exciting opportunity for an experienced team member to step into the role of Senior Warehouse Administrator - E-commerce Lead, based at our Australian Support Centre in Brisbane.
Reporting to the Distribution Centre Manager, you'll take the lead on the day-to-day operation of our E-commerce team, helping ensure online orders are prioritised, fulfilled and delivered efficiently while supporting a positive, high-performing team environment.
This is a great opportunity for someone looking to take the next step in their career, build their leadership capability and take greater ownership across our e-commerce fulfilment operation.
What you'll be doing
- Leading the day-to-day priorities and activities of the E-commerce team
- Coordinating staffing, picking, packing and order fulfilment to achieve required turnaround times
- Monitoring order volumes, aged orders and upcoming activity to ensure the right resources are in place
- Supporting the training, development and performance of team members
- Managing stock availability, order exceptions and e-commerce reservations
- Monitoring Ship from Store orders and coordinating fulfilment or redirection when required
- Ensuring quality standards and transport cut-off times are achieved
- Working closely with stakeholders across the business to identify opportunities for process improvement
- Supporting broader warehouse operations when required.
What we're looking for
You'll be someone who enjoys taking ownership, supporting others and finding practical solutions in a fast-moving environment.
Ideally, you'll bring:
- Experience within warehousing, e-commerce operations or a similar operational environment
- The confidence and capability to lead, train and support a team
- Strong organisational and prioritisation skills
- A calm, solutions-focused approach to problem solving
- Great attention to detail and a strong customer focus
- Clear communication skills and the ability to work effectively with stakeholders across the business
- Working knowledge of Microsoft Excel and Office.
Experience in e-commerce operational task management, jewellery supply chain, or relevant Supply Chain, Logistics or Inventory Management qualifications would be advantageous.
What's on offer
- An opportunity to take the next step and further develop your leadership capability
- Greater ownership across our e-commerce fulfilment operation
- The opportunity to contribute to improvements in the way we work and the experience we deliver to our customers
- Exposure to broader warehouse operations and stakeholders across the business
- The chance to continue building your career within the Bevilles team
Interested in taking the next step? We'd love to hear from you!
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Senior Warehouse Administrator - E-commerce in Brisbane employer: QLD, Brisbane metro area, QLD
At Michael Hill, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Retail Operations Field Specialist in Brisbane, you'll benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a real impact on our retail operations. Our commitment to employee growth and operational excellence ensures that you will thrive in your role while contributing to the success of our stores across the network.
Contact Details:
QLD, Brisbane metro area, QLD Recruitment Team
