At a Glance
- Tasks: Manage customer complaints and provide expert support in insurance disputes.
- Company: Join QBE Insurance, a leader in the industry with a strong focus on customer resolution.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to enhancing service quality.
- Why this job: Make a real difference by resolving disputes and improving customer experiences.
- Qualifications: Experience in insurance disputes and strong communication skills are essential.
The predicted salary is between 63000 - 77000 $ per year.
QBE Insurance in Australia invites an experienced professional to join our Internal Dispute Resolution team. This permanent, full‑time, hybrid role focuses on end‑to‑end management of complaints for General Insurance products, including assessing, investigating and applying policy, legislation and evidence.
You will engage with customers and internal and external stakeholders, provide SME support to claims and underwriting, identify systemic issues and contribute to service improvements.
Hybrid Insurance Disputes Specialist employer: QBE Insurance
QBE Insurance is an excellent employer that prioritises customer service and employee development, offering a supportive work culture where collaboration is key. With hybrid working options available across Australia, employees enjoy flexibility while engaging in meaningful work that directly impacts customer satisfaction and resolution. The company fosters growth opportunities through continuous training and a commitment to fair outcomes, making it a rewarding place to build a career.
