Platform Analyst – Hybrid in Melbourne

Platform Analyst – Hybrid in Melbourne

Melbourne Full-Time 68175 - 83325 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Analyse and improve customer contact systems to enhance airline operations.
  • Company: Join Jetstar, a leading airline with a focus on innovation and customer care.
  • Benefits: Enjoy a hybrid work model, competitive salary, and career development opportunities.
  • Other info: Work in a dynamic environment with a supportive team culture.
  • Why this job: Make a real impact on customer experience in the aviation industry.
  • Qualifications: Experience in platform analysis and a passion for technology.

The predicted salary is between 68175 - 83325 $ per year.

Jetstar is seeking a Platform Analyst to help power Customer Contact Systems within the Customer & Corporate Technology team.

You will translate business needs into actionable outcomes, support roadmaps, analyze platform performance and drive improvements across the customer contact ecosystem.

Based at our Docklands head office in Melbourne with a hybrid model (3 days onsite), this permanent role offers the chance to shape technology that underpins our airline’s customer care and operations.

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Platform Analyst – Hybrid in Melbourne employer: Qantasgroup

At Qantas, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Mascot office where hybrid working is embraced. As a Senior Manager in Data Product & Engagement, you'll not only lead transformative projects but also enjoy extensive staff travel benefits from day one, alongside ample opportunities for personal and professional growth within a culture that values creativity and collaboration.

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Contact Details:

Qantasgroup Recruitment Team

We think you need these skills to ace Platform Analyst – Hybrid in Melbourne

Business Analysis
Platform Performance Analysis
Customer Contact Systems
Roadmap Development
Improvement Initiatives
Technical Support
Stakeholder Engagement