A leading airline in Australia is seeking a Senior Manager Customer Strategy to lead high-impact projects that enhance the customer experience. This role involves complex analysis and crafting strategies to transform customer journeys, requiring 7–10 years of experience with expertise in strategic and financial analysis. Ideal candidates will have a strong background in management consulting and stakeholder engagement, with a focus on delivering impactful outcomes.
Strategic Customer Experience & Insights Lead employer: Qantas
At Qantas, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant city of Adelaide, our Product Innovation Centre provides employees with unique opportunities for professional growth and development, alongside competitive benefits and a commitment to work-life balance. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in delivering high-quality digital experiences.
