Principal CX & Resilience Engineering Manager in Sydney

Principal CX & Resilience Engineering Manager in Sydney

Sydney Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead software engineering for Jetstar's customer journeys and ensure digital resilience.
  • Company: Join Jetstar and the Qantas Group, a leader in the aviation industry.
  • Benefits: Enjoy a hybrid work model, competitive salary, and career development opportunities.
  • Other info: Be part of a dynamic team focused on secure and AI-enabled practices.
  • Why this job: Make a real impact on customer experiences while driving innovation in engineering.
  • Qualifications: Proven leadership in software engineering and experience in cyber resilience.

The predicted salary is between 90000 - 110000 $ per year.

Jetstar and the Qantas Group invite applications for a Principal Engineering Manager, CX & Resilience.

You will lead software engineering across Jetstar's customer journeys—from booking and payments to travel management—while owning cyber engineering and resilience of the digital estate.

You will manage four people managers and direct contracted engineers, driving secure-by-design delivery and AI-enabled practices across multiple journeys in a permanent hybrid role at Jetstar Headquarters in

Principal CX & Resilience Engineering Manager in Sydney employer: Qantas Group

At Qantas, we pride ourselves on being more than just Australia's largest airline; we are a community that fosters creativity and passion in our employees. Located at our Mascot Campus, the Project Manager role offers a dynamic work culture with ample opportunities for personal and professional growth, supported by comprehensive training and development programs. With exceptional employee benefits, including discounted travel and flexible leave options, Qantas is committed to ensuring a rewarding and inclusive workplace for all.

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Contact Details:

Qantas Group Recruitment Team

We think you need these skills to ace Principal CX & Resilience Engineering Manager in Sydney

Software Engineering
Cyber Engineering
Resilience Engineering
AI-Enabled Practices
Team Management
Secure-by-Design Delivery
Customer Journey Mapping