Cabin Crew Support Lead - AI-Driven Ops Improvement in Sydney

Cabin Crew Support Lead - AI-Driven Ops Improvement in Sydney

Sydney Full-Time On-site
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At a Glance

  • Tasks: Lead a team to enhance cabin crew support and improve customer experiences.
  • Company: Join Qantas Group, a leader in the aviation industry.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
  • Other info: Be part of a dynamic team focused on continuous improvement.
  • Why this job: Make a real difference in customer service and team engagement.
  • Qualifications: Leadership experience and strong operational skills required.

Qantas Group is seeking a seasoned leader to head a Cabin Crew Support team, providing critical admin and operational support to ensure safe, high-quality customer experiences.

You will work closely with Base Coordinators and senior leaders to implement governance, processes, and continuous improvement initiatives.

You will lead three experienced Cabin Crew Support Consultants and collaborate on initiatives that enhance engagement, governance, and frontline support.

Cabin Crew Support Lead - AI-Driven Ops Improvement in Sydney employer: Qantas Group

At Qantas, we pride ourselves on being more than just Australia's largest airline; we are a community that fosters creativity and passion in our employees. Located at our Mascot Campus, the Project Manager role offers a dynamic work culture with ample opportunities for personal and professional growth, supported by comprehensive training and development programs. With exceptional employee benefits, including discounted travel and flexible leave options, Qantas is committed to ensuring a rewarding and inclusive workplace for all.

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Contact Details:

Qantas Group Recruitment Team

We think you need these skills to ace Cabin Crew Support Lead - AI-Driven Ops Improvement in Sydney

Leadership Skills
Operational Support
Governance Implementation
Process Improvement
Team Collaboration
Customer Experience Management
Engagement Strategies