Jetstar Airways Pty Ltd is seeking a Customer Experience Strategy & Capability Lead to shape how we understand and measure customer experience across our digital ecosystems. Based in Docklands, Melbourne, you will collaborate with Product, Design, Commercial, Engineering and Technology to drive customer-centric decisions.
This is a ground-up CX capability role focused on establishing measurement frameworks, researching customer needs, and turning insights into clear priorities that improve our
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CX Strategy & Capability Lead - Digital Experience in Melbourne employer: Qantas Group
At Qantas, we pride ourselves on being more than just Australia's largest airline; we are a community that fosters creativity and passion in our employees. Located at our Mascot Campus, the Project Manager role offers a dynamic work culture with ample opportunities for personal and professional growth, supported by comprehensive training and development programs. With exceptional employee benefits, including discounted travel and flexible leave options, Qantas is committed to ensuring a rewarding and inclusive workplace for all.
