Beenleigh, Full Time, Automotive
Please Quote Reference Number 17915
- Monday - Friday role within an excellent team environment
- On-the-job training provided + career progression opportunities
- Join the friendly and supportive team at Q Automotive today!
The Q Automotive Group is a family-owned company that has been established for over 40 years, representing leading brands including Ford, Toyota, MG, Suzuki, Isuzu Ute, Mercedes-Benz, Chery and Jaecoo.
We are currently seeking an enthusiastic Receptionist to join our Q Ford team in Beenleigh.
This is a customer service-focused role where you will become an integral part of the customer journey, helping to deliver a premium experience to customers interacting with our Service Department. Previous experience in an automotive dealership or a similar environment will be highly regarded, but is not essential.
Responsibilities
- Scheduling customer appointments
- Answering incoming phone calls
- Responding to online enquiries
- Reviewing and preparing appointments for the following day
- Assisting with customer enquiries and providing exceptional service
- Greeting and assisting customers visiting our Service Department
- Managing enquiries efficiently and accurately
- Maintaining a welcoming and presentable front-of-house area
About You
To be successful in this role, you will have:
- A customer-first mindset and a positive, can-do attitude
- Excellent verbal communication and presentation skills
- Previous experience in a receptionist or customer service role
- Strong attention to detail and the ability to multitask
- Excellent time management skills
- Confident written and verbal communication abilities
- The ability to work effectively within a small team environment
- Dealership experience is advantageous but not essential
What We Offer
When you join Q Ford, Beenleigh, you'll enjoy:
- A supportive and friendly workplace culture
- Monday to Friday working hours
- Complete on-the-job training
- Ongoing development opportunities
- Strong job security within a well-established family-owned business
- Support from the wider Q Automotive Group network
- Excellent opportunities for career progression
Service Receptionist - Q Ford, Beenleigh in Brisbane employer: Q Automotive Group
Q Automotive Group is an exceptional employer, offering a vibrant work culture in Springwood that prioritises customer satisfaction and employee growth. With comprehensive training across multiple brands and a commitment to career advancement, employees are empowered to excel in their roles while enjoying a supportive team environment that values problem-solving and collaboration.
