At a Glance
- Tasks: Drive growth for iconic brands at Big W and Amazon while building strong customer relationships.
- Company: Join PZ Cussons, a well-regarded international FMCG with trusted brands.
- Benefits: Enjoy half-day Fridays, volunteer days, and monthly staff discounts.
- Other info: Dynamic team culture with excellent career development opportunities.
- Why this job: Make your mark in a high-visibility role with real ownership and influence.
- Qualifications: Strong customer management experience and proven eCommerce skills.
The predicted salary is between 130000 - 140000 $ per year.
Join to apply for the National Account Manager - Big W & Amazon role at PZ Cussons. We are PZ Cussons. Our purpose is for everyone, for life, for good. Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
This is a standout opportunity to MAKE YOUR MARK and drive growth for category-leading brands in two of the most exciting and fast-evolving retail channels. If you thrive on identifying new opportunities, shaping customer strategy, and driving channel expansion, this role will give you the platform to do exactly that.
As National Account Manager for Amazon and Big W, you will play a pivotal role in accelerating our growth agenda and shaping the future of these strategically important customers. This is a high-visibility role with real ownership, influence, and the opportunity to deliver meaningful commercial outcomes.
The Role: As the National Account Manager for Big W and Amazon, you will join a high-performing Commercial team and report to the National Business Manager. You will own the customer relationships, deliver against commercial commitments, and unlock new growth opportunities across both physical and digital retail environments. You will shape customer strategy, lead joint business planning, optimise execution, and champion our brands across two of the most dynamic channels in the market. This role is critical to driving sustainable, profitable growth. You will represent a diverse and market-leading portfolio including Morning Fresh, Rafferty’s Garden, Original Source, Radiant, Fudge, Imperial Leather and St. Tropez.
Key Responsibilities:
- Achieve and exceed sales, gross margin and profitability targets
- Contribute to the development and execution of customer and channel strategies
- Build strong, influential relationships with key customer stakeholders
- Lead category review processes and deliver compelling insights
- Implement and execute promotional plans with excellence
- Grow and optimise distribution of new and existing products
- Deliver accurate forecasting and commercial analysis
About You:
You are a natural relationship builder — authentic, positive and commercially sharp. You’re a driven team player who pushes yourself to improve, thrives under pressure and listens deeply to understand customer needs.
You Will Ideally Bring:
- Strong customer management experience with a track record of over-delivering in fast-paced FMCG or aligned industries
- Proven eCommerce and digital capability, ideally with exposure to Amazon’s ecosystem and omnichannel execution
- Exceptional account management skills with the ability to influence, negotiate and build strong partnerships
- A history of delivering against stretch sales and profitability targets
- A willingness to challenge the status quo and identify new growth opportunities
- High levels of passion, ownership and commercial drive, with a relentless focus on results
To support your career, we offer volunteer days, quarterly social events, a vibrant calendar of activities, monthly staff discounts, and half-day Fridays every week. Location: Melbourne, Victoria, Australia. Salary: A$130,000.00 - A$140,000.00.
If you’re ready for the next step in your career — or looking for a new challenge within a well-regarded international FMCG that invests in your development — we’d love to hear from you. Please note we will commence screening immediately, so apply today! Due to anticipated volume, only shortlisted applicants will be contacted.
PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!
National Account Manager employer: PZ Cussons
PZ Cussons is an exceptional employer that champions sustainability and the wellbeing of communities, making it a meaningful place to work. With a high-performing and supportive culture, employees enjoy genuine career development opportunities, half-day Fridays, and a vibrant social calendar. Located in Melbourne, this role offers the chance to drive growth for iconic brands while being part of a globally recognised FMCG that values both impact and agility.
