Overview
Job Description for Citrix Support Engineer in Sydney.
Responsibilities
- Serve as operational 2nd/3rd level of escalation for Citrix XenApp/XenDesktop and related technologies.
- Responsible for pro-active problem solving of Citrix XenApp/XenDesktop farm issues, capacity problems, and tuning the Citrix XenApp/XenDesktop environment to achieve optimal performance and availability.
- Systems administration including Server OS, Citrix, applications-related administration, perimeter device administration, virtualisation technologies, systems monitoring/management.
- Management of Hyper-V and XenServer platforms serving the XenApp/XenDesktops workloads.
- Act as root cause driver to identify and remediate platform configuration issues or bugs.
- Deploy, maintain, and enhance the security of server and desktop systems. Change and configuration management, anti-virus measures, patch management, and system scans.
- Ensure ongoing operation of systems/applications through troubleshooting, scheduling/monitoring jobs and technology-related business processes, and third/fourth-level support.
- Produce XenApp/XenDesktop health check processes and methods required to reduce and eliminate XenApp/XenDesktop issues affecting end users.
- Lead resolution of specific issues and internal projects associated with assigned responsibilities for Citrix XenApp/XenDesktop platform and technologies.
- Assist with delivery of project deliverables of Citrix XenApp/XenDesktop platform.
- Must have hands on experience on Citrix NetScaler.
- Must have worked on HyperV and VMWare.
- Knowledge of FSLogix and Citrix UPM.
- Comfortable with rotational shifts and after hours on-call support.
Qualifications
- Hands-on experience with Citrix XenApp/XenDesktop and related technologies.
- Experience administering Windows Server OS and virtualization platforms (Hyper-V, VMware).
- Experience with Citrix NetScaler.
- Knowledge of FSLogix and Citrix UPM.
- Willingness to work rotational shifts and after-hours on-call support.
Citrix Support Engineer in Sydney employer: Pyramid Global Technologies
Pyramid Global Technologies is an exceptional employer, offering a dynamic work culture in the heart of Sydney that fosters innovation and collaboration. Employees benefit from comprehensive training programs and growth opportunities within the cybersecurity domain, ensuring they stay at the forefront of industry advancements. With a commitment to work-life balance and a supportive team environment, this role provides a meaningful chance to contribute to critical projects while developing your career.
Contact Details:
Pyramid Global Technologies Recruitment Team
