Overview
Job Description of ServiceNow Architect in Melbourne/ Sydney:
Responsibilities
- Analyze current technologies used and determine ways to improve the ServiceNow environment and its architecture.
- Provide technical consultation in terms of using ServiceNow best practices for implementations and ongoing operations
- Create technical implementation strategies from business requirements
- Implement complex ServiceNow solutions in at least 3 applications/modules such as ITSM, HRSD, ITOM, SAM, HAM, ITBM, Security Operations, GRC and CSM.
- Lead technical ServiceNow implementations, investigate complex issues and review code as required.
- Account for possible project challenges on constraints including, risks, time, resources and scope
- Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks
- Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions
- Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures
- Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes
- Provide expert guidance for best practices related to ServiceNow administration
Qualifications
- Strong communication, strong presentation and writing skills
- Certified in CAD, CSA, HRSD
Good to have CAD, CSA, HRSD certifications
ServiceNow Architect employer: Pyramid Global Technologies
Pyramid Global Technologies is an exceptional employer, offering a dynamic work culture in the heart of Sydney that fosters innovation and collaboration. Employees benefit from comprehensive training programs and growth opportunities within the cybersecurity domain, ensuring they stay at the forefront of industry advancements. With a commitment to work-life balance and a supportive team environment, this role provides a meaningful chance to contribute to critical projects while developing your career.
Contact Details:
Pyramid Global Technologies Recruitment Team
