Customer Care Team Lead – Hybrid in Sydney

Customer Care Team Lead – Hybrid in Sydney

Sydney Full-Time 62100 - 75900 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service across E-Commerce platforms.
  • Company: Join PVH, a leading fashion company with a commitment to excellence.
  • Benefits: Enjoy a hybrid work model, competitive salary, and career growth opportunities.
  • Other info: Work in a dynamic environment with a focus on collaboration and innovation.
  • Why this job: Make a real difference in customer experience while developing your leadership skills.
  • Qualifications: Experience in customer care and team management is essential.

The predicted salary is between 62100 - 75900 $ per year.

PVH is seeking an experienced Assistant Manager, Customer Care to lead a small team and ensure best-in-class service across E-Commerce sites and partner channels.

Based at the head office in Sydney, the role is full-time hybrid, combining home and office work weekly.

You will drive performance, coach a team of 6, and manage orders across channels while reflecting PVH values and exceptional service standards.

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Customer Care Team Lead – Hybrid in Sydney employer: PVH Brands

PVH is an exceptional employer located in the vibrant heart of Sydney CBD, offering a dynamic work environment that fosters inclusivity and diversity. Employees benefit from generous discounts on renowned brands, a strong focus on corporate responsibility, and numerous opportunities for professional growth through mentorship and collaboration with global stakeholders. With a hybrid working arrangement and a commitment to employee well-being, including access to wellness programs and activities, PVH stands out as a rewarding place to build a meaningful career in the fashion industry.

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Contact Details:

PVH Brands Recruitment Team

We think you need these skills to ace Customer Care Team Lead – Hybrid in Sydney

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Customer Service Skills