Office, Systems & AI automation – All rounder
This is a varied role covering office administration, customer service, retail, systems and business improvement. You'll be an important part of keeping the office running smoothly, assisting in the retail shop while also helping us use AI, technology and automation to improve the way we work.
Key responsibilities
Supporting the retail staff in our shop on busy occasions
Answering phones and handling customer enquiries
Supporting B2B customers with our online portal
Working with our inventory and business systems
Maintaining/updating the website
Banking and general administration
Booking school and community groups
Organising weekend markets and events
Sourcing and ordering stock
Customer administration
About you
Highly organised with excellent attention to detail
Confident dealing with customers
Able to work independently and take ownership
Very comfortable using technology and AI tools such as Claude, ChatGPT or similar
Tech-savvy and quick to learn new systems
Experience with Xero, Cin7, Shopify and B2B portals would be an advantage
Practical problem solver
Interested in AI, automation and new technology
About us
Pure Peninsula Honey is a growing family owned Australian honey business looking for a proactive, tech savvy all-rounder to join our team.
If this excites you, submit your resume and a cover letter answering the following questions.
Tell us about a time you identified a better or more efficient way of doing something at work. What did you change and what was the result?
How are you currently using AI tools such as ChatGPT or Claude in your work or everyday life?
What do you believe makes great customer service?
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AI-Powered Office & Systems All-Rounder in Melbourne employer: Pure Peninsula Honey
Pure Peninsula Honey is an exceptional employer, offering a unique opportunity to lead a family-owned business that values quality and sustainability in the heart of the Mornington Peninsula. With a strong focus on employee growth and a high-performance culture, you will be empowered to drive strategic initiatives while enjoying the benefits of working in a supportive environment that prioritises innovation and community impact. Join us to make a meaningful difference in the FMCG sector while being part of a passionate team dedicated to excellence.
