Group People & Culture Manager in Melbourne

Group People & Culture Manager in Melbourne

Melbourne Full-Time On-site
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12-Month Fixed-Term Contract | Multi-Property Hotel Portfolio | Based in Melbourne CBD

Lead People & Culture across four iconic Victorian hotels.

An exciting opportunity exists for an experienced HR Professional to join ERDI Group on a 12-month fixed-term contract, supporting a diverse portfolio of four hotels across Melbourne and Geelong.

This is a true generalist leadership role offering breadth, autonomy and influence. Working closely with our General Managers, Executive Leadership Teams and Heads of Department, you will lead the People & Culture function across the hotel portfolio and support a workforce of more than 500 employees.

Operating within a fast-paced hospitality environment, no two days will look the same. You’ll move between strategic priorities and hands-on operational matters, providing trusted advice to leaders while continuing to strengthen our people practices, culture and employee experience across the Group.

The Opportunity

As Group People & Culture Manager, you will have responsibility for the end-to-end P&C function across the portfolio, partnering closely with hotel leadership to deliver practical, commercially focused and people-centered outcomes.

Your key responsibilities will include:.

  • Partner with General Managers and senior leaders on workforce planning, organisational structure, employee engagement and broader people priorities.
  • Provide advice and guidance across employee relations, performance management, disciplinary matters, grievances and workplace investigations.
  • Support leaders with the interpretation and application of Modern Awards (HIGA), the National Employment Standards and relevant employment legislation.
  • Oversee recruitment, onboarding, retention, talent management and workforce planning across the portfolio.
  • Drive employee engagement, recognition, wellbeing and culture initiatives.
  • Lead learning, development, leadership capability and succession planning initiatives.
  • Support workplace health, safety and wellbeing initiatives, including WorkCover, Return to Work and psychosocial safety.
  • Oversee HR compliance, employment documentation, HR systems and workforce reporting.
  • Support remuneration reviews, employment contracts, variations and organisational changes.
  • Use people data and workforce insights to identify trends and support business decision-making.
  • Continue to strengthen and standardise P&C processes, policies and practices across the hotel portfolio.

About you

You are an experienced and commercially minded People & Culture professional who can confidently move between strategic partnering and hands-on operational HR.

You are equally comfortable coaching leadership through a complex employee relations matter, managing a workplace issue, developing future leaders or walking the hotel floor and connecting with our teams.

To be successful in this role, you will ideally bring:

  • Tertiary qualifications in Human Resources, Business or a related discipline.
  • A minimum of 3 years’ experience in a broad HR/P&C generalist role, ideally within a multi-site or operational environment.
  • Exposure to the development and delivery of people strategies and organisational initiatives.
  • The confidence to influence, challenge constructively and lead change while maintaining strong stakeholder relationships.
  • Strong written and verbal communication skills with the ability to influence at all levels.
  • Excellent organisational capability and exceptional attention to detail.
  • Previous experience within hotels, hospitality, tourism, retail or another fast-paced multi-site environment will be highly regarded.
  • A privately owned company that operates a successful collection of hotels and businesses throughout Australia.
  • Opportunity to be part of both Erdi– one of Australia's largest privately and independently owned Hotel groups and Accor, a leading global hospitality company.
  • Exceptionally generous accommodation discounts for you and your family and friends.
  • A group with a strong focus on its people, while working within hotel environments connected to globally recognised hospitality brands.

You can expect:

  • A broad and influential Group-level P&C leadership role.
  • Exposure across four hotels and a workforce of 500+ employees.
  • Direct partnership with General Managers and senior leadership.
  • Genuine ownership of P&C initiatives and priorities.
  • A diverse role spanning operational HR, employee relations, culture, engagement, development and strategy.
  • The opportunity to continue building and evolving established P&C initiatives across the Group.
  • A collaborative hotel environment where People & Culture is an active partner to the business.

If you’re an experienced People & Culture professional who enjoys being close to the operation, building trusted relationships and making things happen, we’d love to hear from you.

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Group People & Culture Manager in Melbourne employer: PULLMAN

At Pullman Sydney Hyde Park, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. As a Front Office Supervisor, you will not only lead a dedicated team in delivering exceptional guest experiences but also benefit from ongoing training opportunities and a supportive environment that values your contributions. Located in the heart of Sydney, our hotel offers unique advantages such as stunning views and a dynamic atmosphere, making it an excellent place to build a rewarding career in hospitality.

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Contact Details:

PULLMAN Recruitment Team