Senior CRM & CX Director – Growth & Transformation in Melbourne

Senior CRM & CX Director – Growth & Transformation in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead CRM and CX initiatives for top Australian brands and drive business growth.
  • Company: Join a dynamic agency known for its collaborative culture and innovative approach.
  • Benefits: Competitive salary, mentorship opportunities, and a vibrant work environment.
  • Other info: Exciting opportunity for career growth in a fast-paced industry.
  • Why this job: Make a real impact on major brands while developing your leadership skills.
  • Qualifications: Experience in CRM, CX, and team leadership is essential.

The predicted salary is between 63000 - 77000 $ per year.

Digitas is recruiting a Senior Account Director to lead a high-profile CRM and CX portfolio for Australia's largest brands.

You will guide CRM, CX and lifecycle initiatives, partnering with a multidisciplinary team to drive business outcomes and growth.

You will mentor a capable team, foster client relationships, and ensure work is strategically strong, creatively ambitious, and commercially effective.

A collaborative agency environment awaits.

Senior CRM & CX Director – Growth & Transformation in Melbourne employer: Publicis Groupe

Zenith, as part of Publicis Groupe ANZ, is an exceptional employer that champions a flexible work culture, empowering employees to thrive in their roles while making a significant impact across the APAC region. With a strong focus on professional development, you will have access to cutting-edge tools and collaborative opportunities that foster growth and innovation in analytics. Join us to be part of a dynamic team that values data-driven decision-making and encourages creativity in transforming insights into actionable strategies.

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Contact Details:

Publicis Groupe Recruitment Team

We think you need these skills to ace Senior CRM & CX Director – Growth & Transformation in Melbourne

CRM Strategy
Customer Experience (CX) Management
Lifecycle Marketing
Team Leadership
Client Relationship Management
Strategic Thinking
Creative Problem Solving