At a Glance
- Tasks: Provide vital housing assistance and support services to Queenslanders in need.
- Company: Join a State Government Department focused on community service.
- Benefits: Stable hours, supportive environment, and opportunities for career growth.
- Other info: Dynamic role with off-site visits and a focus on continuous improvement.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 63000 - 77000 $ per year.
Public Sector People are currently recruiting for an Administration Officer (AO3) position within a State Government Department.
As part of the Service Delivery team in Housing and Homelessness Services, you'll play a vital role in providing housing assistance and homelessness support services to Queenslanders most in need.
This will be a strong call centre position and customer service facing position.
You will be expected to do housing inspections off site too.
You need to be able to work 8:30 - 4:30 Monday to Friday.
Key Responsibilities
- General
- Administrative
Support: Provide comprehensive administrative support, develop and maintain administrative procedures and systems to ensure the effective functioning of the Housing Service Centre.
- Customer Service - phone call and face to face interactions
- Stakeholder Liaison: Maintain effective relationships with team members, internal and external customers, and other stakeholders, ensuring clear communication and collaboration.
- Continuous Improvement: Actively contribute to the continuous improvement of administrative support services, delivering timely and quality service.
- Workplace Safety: Support and maintain a workplace safety culture by ensuring adherence to Workplace Health and Safety policies and practices in day-to-day operations.
- Off Site Visits: In some cases going off site and visiting homes and addresses will be required depending what team you go into.
This is a great position for someone seeking to get into government.
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AO3 Customer Service Officer employer: Public Sector People
As a key player in the QLD State Government, this role offers an exceptional opportunity to contribute to the health and safety of employees while enjoying a supportive work culture in Brisbane CBD. With competitive pay rates, flexible work-from-home options, and a commitment to professional development, you will thrive in an environment that values collaboration and employee well-being. Join us to make a meaningful impact in injury management and enjoy the benefits of working within a dynamic public sector team.
