At a Glance
- Tasks: Join our repair team and provide door-to-door tech support for customers.
- Company: PTC Phone Tech & Comm, a family-owned leader in mobile tech since 2009.
- Benefits: Flexible hours, competitive pay, performance bonuses, and staff discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by helping customers with their tech needs every day.
- Qualifications: Passion for tech, customer service skills, and willingness to learn.
The predicted salary is between 33912 - 41448 $ per year.
Join Our Growing Repair Team – Make Every Fix Count!
About Us: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day, our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range, we have over 80 stores and no plans to slow down.
About the role: PTC are currently seeking a Casual team member who is dedicated and driven Repair Technician (With Door-to-Door responsibilities) for the city of Perth! This role includes travel to the Midland Gate Store in Perth and providing a door-to-door service for our customers. The store can be subject to change. Reporting to the Area Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role.
Your Day-to-Day Will Include:
- Available in store, going door-to-door, and on the road
- IRP Certified preferred
- Providing exceptional customer service and support at all times
- Assisting our frontline staff with sales when in store
- Diagnosing and repairing electronic and mechanical devices – fast, safe, and to the highest standard
- Troubleshooting faults and performing in-depth inspections
- Working independently to manage repair queues while keeping quality front of mind
- Maintaining a safe, clean, and well-organised workbench
- Being a team player – supporting your team and growing your skills
- Car allowance provided
- IRP Certificate training provided if not already possessed
Flexibility: Part time roles will be considered based on circumstances.
To be successful for this role, you will have:
- A genuine passion for mobile & tech!
- Flexibility to work at least one day on the weekend
- Experience working to and exceeding all budgets and KPI’s
- A hard working and motivated attitude to achieve goals and commissions
- A passion for an excellent customer experience
- An understanding of sales processes and techniques
- An ability to learn new things quickly and think on your feet!
- Ability to lift up to 25kg
Company Values: This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.
What's in it for you?
- Work-Life Balance: Enjoy a supportive environment that prioritises your well-being.
- Salary and Compensation: Be rewarded fairly for your skills and dedication.
- Recognition for Commitment: Your commitment and hard work will be acknowledged and appreciated.
- Culture and Growth: Immerse yourself in a thriving work environment that nurtures professional and personal growth.
Become a part of our dynamic and passionate team and be part of a forward-looking company that values growth, innovation, and excellence in the Mobile & Tech industry.
Repair Technician employer: PTC Phone Tech & Comm
At PTC Phone Tech & Comm, we pride ourselves on being a family-owned business that values Trust, Sincerity, Simplicity, Teamwork, and Challenge. As a National Human Resource Manager, you'll have the unique opportunity to shape our HR function, influence a growing national workforce, and foster a supportive work culture where employees can thrive and develop their careers. With a commitment to innovation and employee growth, we offer a dynamic environment where your ideas are valued, and you can make a real impact on our people and business.
