At a Glance
- Tasks: Lead a dynamic retail team, drive sales, and deliver exceptional customer experiences.
- Company: Join PTC Phone Tech & Comm, Australia's leader in mobile and tech solutions.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and professional growth opportunities.
- Other info: Supportive culture focused on teamwork, growth, and inclusivity.
- Why this job: Be part of an innovative team and take your career to new heights!
- Qualifications: Strong leadership and sales experience, with a passion for technology.
The predicted salary is between 56700 - 69300 $ per year.
Step into the future with PTC Phone Tech & Comm, Australia’s leader in Mobile & Tech! Since 2009, we’ve grown from a family-owned business into a national success story with over 80 stores and 300+ passionate team members. Specialising in Phone Accessories, Device Repairs, and Specialty Electronics, we’re on a mission to provide the best smart device solutions and lead the industry forward. Join us, and take your career to new heights in a dynamic, innovative, and hands-on environment!
About the role: We’re looking for a driven and people-first Retail Store Team Leader to take the lead at our exciting Morayfield store. To be successful for this role, you will:
- Oversee the operations of the Chermside Store, ensuring it meets and exceeds KPIs.
- Lead by example, performing device repairs and assisting customers to ensure top-tier service.
- Train, mentor, and inspire your team to achieve success.
- Collaborate with Area Manager and senior management to develop and implement sales and operational strategies.
- Monitor performance metrics, identify growth opportunities, and take action to maximise outcomes.
- Be the go-to leader for troubleshooting, problem-solving, and driving excellence.
This Role Suits Someone Who...
- Is a Confident Leader: Enjoys leading, coaching and motivating a team in a fast-paced retail environment.
- Takes Ownership: Is accountable for store performance, team development and achieving sales targets and KPIs.
- Has Strong Sales & Leadership Experience: Brings proven experience in retail, sales or team leadership, ideally a combination of both.
- Leads from the Front: Thrives in a hands-on role, supporting daily operations, driving sales and leading by example.
- Is Customer-Focused: Passionate about delivering exceptional customer experiences and building strong customer relationships.
- Is a Strong Mentor: Enjoys training, developing and inspiring team members to reach their full potential.
- Has an Interest in Technology: Is enthusiastic about mobile devices and consumer electronics, with device repair experience highly desirable but not essential.
Company Values
- Sincerity: Say what you mean, do what you say.
- Simplicity: Simplicity fuels success. Clear communication drives results.
- Teamwork: One goal, one team, one dream.
- Trust: Unleashing potential, igniting success.
What's in it for you?
- Competitive Salary & Bonuses: Be rewarded for driving success.
- Professional Growth: Develop leadership skills and advance your career.
- Hands-On Opportunities: Showcase your technical skills with repairs and customer solutions.
- Supportive Culture: Thrive in a collaborative, forward-thinking environment.
- Employee Benefits: Enjoy staff discounts, ongoing training, and more!
Our Recruitment Process: If you meet our criteria, we'll schedule a brief 10-15 minute phone call to discuss initial key questions and ensure alignment with role expectations. Following a successful phone interview, we'll invite you for a face to face interview with a reporting manager. At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey. A quick note: Police checks form part of the onboarding process at PTC. If it's needed for your role, we’ll make sure the process is simple and well-supported.
Company Overview: More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.
Store Team Manager in Morayfield employer: PTC Phone Tech & Comm
At PTC Phone Tech & Comm, we pride ourselves on being a family-owned business that values Trust, Sincerity, Simplicity, Teamwork, and Challenge. As a National Human Resource Manager, you'll have the unique opportunity to shape our HR function, influence a growing national workforce, and foster a supportive work culture where employees can thrive and develop their careers. With a commitment to innovation and employee growth, we offer a dynamic environment where your ideas are valued, and you can make a real impact on our people and business.
