At a Glance
- Tasks: Engage customers, create stunning displays, and exceed sales targets in a vibrant retail environment.
- Company: Join PTC Phone Tech & Comm, a family-owned leader in mobile technology since 2009.
- Benefits: Enjoy competitive pay, performance bonuses, staff discounts, and ongoing training.
- Other info: Flexible hours, supportive culture, and opportunities for personal growth await you!
- Why this job: Be part of a dynamic team shaping the future of mobile tech while growing your skills.
- Qualifications: Enthusiasm for mobile tech and a commitment to outstanding customer service.
The predicted salary is between 49500 - 60500 $ per year.
About Us
Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we’re not just growing – we’re innovating. Join us and be part of a dynamic team shaping the forefront of technology!
Our Mission
At PTC, our mission is to provide the best solutions for smart devices.
About the role
Join PTC, our stores in Belconnen and Woden stores are looking for a Casual Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you’ll:
- Create visually stunning product displays
- Engage customers with personalised recommendations and outstanding customer service
- Showcase your sales skills to exceed targets
- Embrace a culture of continuous learning and growth
No repair experience? No problem! We provide comprehensive training. As our frontline ambassador, you’ll ignite customer loyalty, embodying our values and driving our success. Join us and be part of shaping our reputation and driving us towards unparalleled success in the market!
This role would suit someone…
- With flexibility to work at least one day on the weekend & availability on public holidays when necessary
- With ability to work during school hours throughout the week
To be successful for this role, you will be:
- Enthusiastic about the dynamic world of mobile technology!
- Committed to delivering outstanding customer satisfaction
- Motivated in achieving targets and KPIs consistently
- Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses
- Familiar with effective sales strategies
- A quick learner with creative problem-solving skills, ready to adapt on the fly!
Company Values
This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.
- Challenge: Challenge, excel, succeed.
- Sincerity: Say what you mean, do what you say.
- Simplicity: Simplicity fuels success. Clear communication drives results.
- Teamwork: One goal, one team, one dream.
- Trust: Unleashing potential, igniting success.
What’s in it for you?
- Work-Life Balance: Prioritise your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff’s needs.
- Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!
- Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.
- Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.
- Plus: Enjoy staff discounts, ongoing training, and more!
A quick heads-up: This retail role includes some physical work on the floor — like lifting stock or moving displays (up to 25kg). You might be asked to complete a quick fitness check during the hiring process. Random drug and alcohol testing may also apply during your time with us as part of our commitment to a safe and healthy workplace.
A final note: Police checks form part of the onboarding process at PTC. If it’s needed for your role, we’ll make sure the process is simple and well-supported.
Customer Service Consultant in Canberra employer: PTC Phone Tech & Comm
At PTC Phone Tech & Comm, we pride ourselves on being a family-owned business that values Trust, Sincerity, Simplicity, Teamwork, and Challenge. As a National Human Resource Manager, you'll have the unique opportunity to shape our HR function, influence a growing national workforce, and foster a supportive work culture where employees can thrive and develop their careers. With a commitment to innovation and employee growth, we offer a dynamic environment where your ideas are valued, and you can make a real impact on our people and business.
