At a Glance
- Tasks: Welcome patients, manage appointments, and handle inquiries with care.
- Company: Join Dermatology Junction, where we redefine skin health with innovative tech.
- Benefits: Flexible hours, collaborative culture, and opportunities for personal growth.
- Other info: Full-time or part-time roles available for the right candidate.
- Why this job: Make a real impact in patient care while working in a dynamic environment.
- Qualifications: Strong communication skills and experience in medical software preferred.
Are you passionate about exceptional patient care and excited by the possibilities of technology in healthcare? At Dermatology Junction, we’re redefining skin health with cutting-edge solutions like DermScreen, a digital platform for advanced skin cancer checks. As a Medical Receptionist, you’ll play an integral role in our mission to deliver world-class dermatological care while fostering a warm and welcoming environment for our patients. We offer a fast-paced, positive, and collaborative work culture where your contributions make a real difference.
Your Key Responsibilities
- Provide a warm welcome to patients and manage appointments seamlessly
- Handle inquiries via phone and email with professionalism and empathy
- Oversee patient billing processes, including Medicare, DVA, ADF, and Workcover claims, with accuracy
- Deliver exceptional customer service, including product recommendations and sales
- Maintain and manage patient records with strict confidentiality
- Perform administrative duties such as filing, medical typing, data entry, appointment confirmations, recalls, and more
- Support DermScreen workflows, introducing patients to the service and coordinating follow-ups
What We’re Looking For
- A service-oriented professional with strong interpersonal and communication skills
- Highly organised, detail-focused, and capable of managing time effectively
- A fast learner who thrives in a dynamic, fast-paced environment
- Proficient in medical software and booking systems
- Professionally presented with a high level of customer service expertise
- Team player who can also work independently
- Full Time or Part Time position depending on the right candidate
- Willingness to take on challenges to grow and learn new skills
- Experience in dermatology, skincare, or the medical industry
- Sales experience and a proactive attitude toward patient care
- Familiarity with tools such as Gentu, Genie, Wix, HPOS/PRODA
- Typing speed of 50-80 WPM
Medical Receptionist in Sydney employer: PT Health Care
At Dermatology Junction, we pride ourselves on being an exceptional employer that values both our staff and patients. Our fast-paced, collaborative work culture fosters professional growth and encourages innovation, particularly in the realm of technology-driven healthcare solutions. With a focus on employee development and a commitment to delivering outstanding patient care, we offer a unique opportunity for Medical Receptionists to thrive in a supportive environment while making a meaningful impact in the field of dermatology.
