At a Glance
- Tasks: Support clients with travel arrangements and ensure stress-free journeys.
- Company: Dynamic travel company focused on exceptional customer service.
- Benefits: Work-from-home flexibility, flexible hours, and industry discounts.
- Other info: Great growth opportunities in a positive, team-oriented culture.
- Why this job: Join a passionate team and help travellers create unforgettable experiences.
- Qualifications: Strong communication skills and a customer-first mindset.
The predicted salary is between 28350 - 34650 $ per year.
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging systems
- Process itinerary changes, cancellations, and special travel accommodations
- Provide accurate guidance on travel requirements and agency policies
- Conduct proactive check-ins with clients ahead of travel dates
- Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
- Customer-first mindset with strong communication skills
- Experience in customer support, hospitality, or tourism preferred
- Reliable, organized, and capable of multitasking
- Comfortable navigating online systems and digital booking tools
- Passionate about travel and delivering excellent service
Perks & Advantages
- Work-from-home flexibility
- Flexible hours
- Training and mentorship
- Growth opportunities within a growing travel company
- Access to industry discounts and travel benefits
- Positive and team-oriented culture
Motel Receptionist in Brisbane employer: PS Invest PTY LTD
PS Invest PTY LTD offers a dynamic work environment with opportunities for professional growth, particularly in the hospitality and travel sectors. Employees benefit from flexible working arrangements, including remote positions, and a strong emphasis on customer service. The company fosters a supportive culture that prioritizes employee satisfaction and guest experiences.
We think you need these skills to ace Motel Receptionist in Brisbane
Customer Service
Communication Skills
Problem-Solving Skills
Organisational Skills
Multitasking
Attention to Detail
Familiarity with Online Booking Systems
