PRP Diagnostic Imaging is seeking a proactive Contact Centre Manager to lead the Blacktown team for inbound patient and referrer interactions. This 12-month fixed-term role focuses on shaping culture, driving performance and delivering exceptional patient service in a busy imaging network.
You will oversee KPI monitoring, coaching, and escalation handling, collaborating with senior leaders to support growth, transformation, and high-quality customer experience across multiple sites in Sydney's
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Contact Centre Manager - Healthcare Growth & Excellence in Sydney employer: PRP Diagnostic Imaging
At PRP Diagnostic Imaging, we are dedicated to fostering a supportive and innovative work environment on the Central Coast, where our team members can thrive both personally and professionally. With a commitment to advanced technology and diverse case loads, we offer flexible working arrangements, attractive benefits, and continuous professional development opportunities, all while upholding our HEART values of Humanity, Excellence, Accountability, Respect, and Trust. Join us in delivering exceptional patient care and be part of a friendly, collaborative team that values your contributions and growth.
