At a Glance
- Tasks: Manage patient interactions and provide exceptional customer service in a dynamic healthcare environment.
- Company: Join PRP Diagnostic Imaging, a leader in innovative diagnostic services.
- Benefits: Attractive pay, discounted health insurance, gym membership, and professional development opportunities.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real difference in patient care while growing your career in a supportive team.
- Qualifications: Strong customer service skills, MS Office knowledge, and ability to multitask in a busy setting.
The predicted salary is between 49500 - 60500 $ per year.
Full Time Opportunity | 12-month Fixed Term Contract Newcastle Metro Region | Ongoing Commitment to Development Patient Facing Position | Growing Diagnostic Imaging Company
About Us
At PRP Diagnostic Imaging, we take pride in staying at the leading edge of technology and innovation, delivering precise diagnostic imaging and expert reporting and outstanding patient care. Guided by our HEART Values - Humanity, Excellence, Accountability, Respect and Trust - we are committed to providing outstanding care and service at every stage of the patient journey.
About the Position
This position is a 12-month fixed term contract full time position that will see you rotate through our practices located in the Newcastle Metro region. We offer a wide range of Diagnostic Imaging services including Nuclear Medicine, Radiography and Ultrasound. You will be responsible for managing the important first contact with our patients both in person and over the phone. You will provide exceptional customer service and administration. You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from reception to their procedure. You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.
About You
You must have outstanding customer service with excellent interpersonal skills, particularly compassion and empathy. You will be knowledgeable in MS Office with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You must have the ability to prioritise your workload and be able to multi-task in a busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance.
What We Offer
- Attractive remuneration and benefits (discounted health insurance and gym membership)
- Industry leading professional development and education
- New state of the art equipment
- Friendly, diverse and professional team
- Flexible and supportive working arrangements
Our Values
We put care into everything we do. We are courageous and accountable. Our reputation is outstanding and we trust and empower each other. Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.
You must have full work rights for Australia to be considered for this position. PRP is committed to equity, diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
Practice Receptionist – Newcastle Metro Region employer: PRP Diagnostic Imaging
At PRP Diagnostic Imaging, we are dedicated to fostering a supportive and innovative work environment on the Central Coast, where our team members can thrive both personally and professionally. With a commitment to advanced technology and diverse case loads, we offer flexible working arrangements, attractive benefits, and continuous professional development opportunities, all while upholding our HEART values of Humanity, Excellence, Accountability, Respect, and Trust. Join us in delivering exceptional patient care and be part of a friendly, collaborative team that values your contributions and growth.
