At a Glance
- Tasks: Lead a dynamic contact centre team to deliver exceptional patient care.
- Company: PRP Diagnostic Imaging, a leader in healthcare services.
- Benefits: Full-time role with competitive salary and professional development opportunities.
- Other info: Join us for a rewarding 12-month journey in healthcare innovation.
- Why this job: Make a real difference in patient experiences during our digital transformation.
- Qualifications: Leadership skills and experience in managing teams in a fast-paced environment.
The predicted salary is between 63000 - 77000 $ per year.
PRP Diagnostic Imaging in Blacktown is seeking a motivated leader to head the inbound patient and referrer contact centre for a 12‑month fixed‑term full‑time role, based at our Blacktown Contact Centre.
You will recruit, coach and develop your team to consistently meet service levels, act as escalation point for complex enquiries, monitor KPIs, and work with Team Seniors and Office Managers to deliver outstanding patient care during our digital transformation.
Healthcare Contact Centre Leader in Blacktown employer: PRP Diagnostic Imaging
At PRP Diagnostic Imaging, we are dedicated to fostering a supportive and innovative work environment on the Central Coast, where our team members can thrive both personally and professionally. With a commitment to advanced technology and diverse case loads, we offer flexible working arrangements, attractive benefits, and continuous professional development opportunities, all while upholding our HEART values of Humanity, Excellence, Accountability, Respect, and Trust. Join us in delivering exceptional patient care and be part of a friendly, collaborative team that values your contributions and growth.
